SHIPPING & RETURNS

At Marsh Addict Outdoors, we value your satisfaction with our products. We offer a straightforward return and exchange policy to make your experience as hassle-free as possible.

Returns

1. Eligibility:

   • We accept returns of unused items within 30 days of the date you received your order.

2. Condition of Items:

   • Returned items must be in their original packaging and in unused, new condition.

3. Return Process:

   • To initiate a return, please contact our customer service team at marshaddict@gmail.com.

   • Provide your order number and a brief explanation of the reason for the return.

   • Our team will guide you through the return process and provide you with a return authorization if applicable.

4. Return Shipping:

   • Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part.

5. Refund:

   • Once we receive and inspect the returned item, we will process your refund within [5] business days.

   • Refunds will be issued to the original payment method used for the purchase.

Exchanges

1. Eligibility:

   • We offer exchanges for defective items that are in unused condition within 30 days of the date you received your order.

2. Exchange Process:

   • To request an exchange, please contact our customer service team at marshaddict@gmail.com.

   • Provide your order number, the item you wish to exchange, and the item you'd like in exchange.

   • Our team will assist you with the exchange process.

3. Exchange Shipping:

   • Customers are responsible for the cost of shipping the item to be exchanged back to us.

   • We will cover the shipping cost for sending the exchanged item to you.

Contact Us

If you have any questions or need assistance with returns or exchanges, please don't hesitate to reach out to our customer service team at marshaddcit@gmail.com.

Please note that this policy is subject to change, and we recommend reviewing it periodically for any updates.